Lifetime Warranty applies to wood and heating elements only.
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Wood (Poplar, Cedar, Hemlock)
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Heaters (Ceramic, Carbon)
Wear and tear items are covered for a 1 year period since the date of purchase.
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Light bulbs
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Ionizers
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Radio
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Speakers
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Therapy lights
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Control panel
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Heat resistant screens
Other electrical components are covered for 5 years since the date of purchase
Important: The warranty will be void if any indoor sauna is exposed to water, if any sauna is tempered with or modified outside of manufacturer’s specifications. The warranty is void if the sauna is misused or abused in any way. The warranty applies to saunas used in a private home environment; these saunas are not for commercial use. In the event where parts are shipped to and from our facilities, all costs will be the responsibility of the purchasing party. This warranty extends only to the original retail or wholesale purchaser of the infrared sauna and will be terminated upon transfer of ownership.
For an additional 10% of total sauna cost we offer a special transferrable and extended warranty on all of the items that are listed above or we can present it differently: (If you would like to purchase a transferable or an extended warranty please speak to one of our representatives for more details).