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West Coast Comfort stands behind our product 100%. We are so certain that our product that we offer a lifetime warranty with any far infrared sauna purchase.
Lifetime Warranty
- Wood (poplar, furr, cedar, hemlock)
- Heaters (Ceramic, Carbon)
Wear and tear items are not covered under warranty such as:
- Light bulbs
- Ionizers
- Radio
- Speakers
- Therapy lights
- Control panel
- 8’’ heat resistant screen
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DVD players
(AFTER 6 MONTH PERIOD)
ATTENTION: Shipping damage must be notated on the Bill of Lading (BOL). West Coast Comfort Saunas™ must be notified of any damage to your sauna within three (3) business days of signing the BOL. Failure to notify within the established time frame will result in the owner taking full responsibility for cost of ALL REPLACEMENT PARTS including shipping and handling fees.
THIS UNIT IS MEANT FOR INDOOR USE ONLY. WARRANTY IS VOIDED WHEN INFRARED SAUNA IS PLACED IN AN OUTDOOR ENVIRONMENT.
West Coast Comfort is to be free of defects in material and workmanship.
This warranty extends only to the original retail or wholesale purchaser of the infrared sauna and terminated upon transfer of ownership. The sauna must be purchased and used within one year of the manufactured date. Freight charges to and from the customer are the responsibility of the customer. This includes freight charges for parts shipped to enable the services of the sauna.
This warranty is void if the sauna has been altered, misused, abused or exposed to water. Such instances shall include operation or maintenance of the sauna in deviation to the published instructions. The warranty extends only to the manufacturing defects and does not cover the damages resulting from mishandling of the product by the owner.
West Coast Comfort Corp. shall not be liable for the loss of use of the sauna or other incidental or consequential damages. Under no circumstances shall West Coast Comfort Corp. or any of its representatives be held liable for injury to any persons or damages to any properties. Specifications are subject to change without notice.
WE OFFER EXTENTED WARRANTY ON THE FOLLOWING:
- Light bulbs
- Ionizers
- Radio
- Speakers
- Therapy lights
- Control panel
- 8’’ heat resistant screen
- DVD players
| 2 year |
$299.95 |
| 5 year |
$499.95 |
| Lifetime |
$799.95 |
IF YOU HAVE ANY QUESTIONS REGARDING THE WARANTY PLEASE GO TO THE CONTACT US LINK ON OUR WEBSITE AND YOUR QUESTIONS AND CONCERNS WILL BE ANSWERED IN A TIMELY FASHION. This is West Coast Comfort's commitment to you. Lifetime warranty on wood, controls, and heaters.
Warranty for outdoor saunas
All outdoor saunas come with full warranty in certain states. All states that have weather conditions of below 0 are not covered under outdoor warranty.
Please call us for more details.
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